Please understand that as a small business owner, I need to set the tone on all of my platforms.
All sales are final. Every piece is handmade and one-of-a-kind, so I don't accept returns for any reason other than shipping damage. If your order arrives damaged, email me at staceysdivaden@gmail.com within 7 days of delivery with photos and videos of the damage, including the packaging—I need both to file a shipping insurance claim. I'll repair it if I can. If it can't be repaired, I'll remake it to match the original as closely as possible, as long as the materials are available. I'll do all I possibly can to make it right.